Last Updated: 2 Dec 2025

This Privacy Policy explains how The Thriving Muslim (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you visit www.thethrivingmuslim.com (the “Site”) or use any of our services (the “Services”).

For the purposes of UK data protection law, The Thriving Muslim is the Data Controller of your personal information.

By accessing or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Services after changes signifies acceptance of the updated Policy.

2. Information We Collect

We collect personal information that you provide to us directly, data that is collected automatically through your use of the Site, and information from third parties.

A. Information You Provide to Us

This may include:

• Contact Information — name, email address, phone number, postal address.

• Order & Transaction Information — billing and shipping details, purchase history.

• Payment Information — card payments are processed by third-party providers such as Stripe or PayPal. We do not store your full payment card details.

• Account Information — if you create an account (username, password).

• Communications — messages, enquiries, customer support requests.

• Marketing Preferences — newsletter sign-ups, waitlist forms, launch alerts.

Providing personal information is voluntary, but refusal may limit access to certain Services.

B. Information Collected Automatically

When you visit or use the Site, we may automatically collect:

• Device and Browser Data — IP address, device type, browser type, operating system.

• Usage Data — pages visited, time on site, click behaviour, referring URLs.

• Cookies & Tracking Technologies — used for essential site functions, analytics, and (if enabled) marketing/advertising purposes such as TikTok Pixel or Meta Pixel.

You may manage cookie preferences through your browser or any cookie settings provided on our Site.

C. Information from Third Parties

We may receive information about you from:

• Payment processors (e.g., Stripe, PayPal).

• Website provider (Squarespace).

• Email marketing platforms for newsletters and waitlists.

• Analytics and marketing platforms, such as Google Analytics, TikTok Pixel, or Meta Pixel.

• Couriers and fulfilment partners for delivering orders.

These third parties collect and process data according to their own privacy policies.

3. Legal Basis for Processing Your Information

We process your personal data under the following lawful bases:

• Contract: To process and fulfil your orders, manage your account, and provide customer support.

• Consent: For marketing emails, newsletters, waitlists, launch alerts, and non-essential cookies (analytics and marketing). You may withdraw your consent at any time.

• Legitimate Interests: To maintain website functionality, improve our Services, analyse performance, prevent fraud, and ensure network security.

• Legal Obligation: To comply with tax, accounting, and other legal requirements.

4. How We Use Your Information

We use the personal information we collect to:

• Process and fulfil orders, including shipping and delivery.

• Provide, manage, and improve our Services.

• Communicate with you about orders, updates, and support requests.

• Send marketing emails, newsletters, and offers (with your consent).

• Personalise your experience on the Site.

• Monitor website performance and analytics.

• Detect and prevent fraud, misuse, or security threats.

• Comply with legal and regulatory obligations.

We do not sell your personal information.

5. How We Share Your Information

We may share your information with:

A. Service Providers

Such as:

• Squarespace (website hosting)

• Stripe or PayPal (payment processing)

• Email and marketing platforms

• Analytics providers

• Couriers and shipping partners

These providers only access your data as needed to perform services on our behalf.

B. Legal or Regulatory Requirements

We may disclose information if required by law, governmental request, or to protect our legal rights.

C. Business Transfers

If we undergo a merger, acquisition, or restructuring, your information may be transferred to the new owner as part of the transaction.

6. Cookies and Tracking Technologies

We use:

• Essential cookies — required for the Site to function.

• Analytics cookies — help us understand usage and improve performance.

• Marketing cookies/pixels — used only with your consent for personalised ads or tracking (e.g., TikTok Pixel, Meta Pixel).

You may withdraw consent at any time via your browser settings or cookie controls provided on the Site.

7. International Data Transfers

Some of our service providers (such as Squarespace, Stripe, email platforms, and analytics tools) may transfer and store your personal information outside the United Kingdom.

When your data is transferred internationally, we rely on appropriate safeguards, such as:

• Standard Contractual Clauses (SCCs)

• Adequacy regulations

• Other legally approved transfer mechanisms

These measures ensure your information remains protected.

8. Data Retention

We retain your personal information only for as long as necessary for the purposes described in this Policy, including:

• Order and transaction data — kept for 6 years to comply with tax and accounting laws.

• Marketing and waitlist data — retained until you withdraw consent or unsubscribe.

• Analytics data — kept for 14–26 months, depending on the provider.

• Account information — retained while your account is active.

When data is no longer required, we securely delete or anonymise it.

9. Your Data Protection Rights

You have the right to:

• Access the personal information we hold about you.

• Rectify inaccurate or incomplete data.

• Erase your data (in certain circumstances).

• Restrict how we process your data.

• Object to processing based on legitimate interests or direct marketing.

• Data Portability — request your data in a structured, machine-readable format.

• Withdraw Consent at any time (e.g., marketing emails or cookies).

• Lodge a Complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

To exercise these rights, contact us using the details below.

10. Children’s Privacy

Our Services are not intended for anyone under the age of 16. We do not knowingly collect personal information from children. If you believe a child has submitted data to us, please contact us and we will delete it promptly.

11. Third-Party Links

Our Site may contain links to external websites not operated by us.
We are not responsible for their content or privacy practices.
We encourage you to review the privacy policies of any external sites you visit.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact:

The Thriving Muslim
Email: info@thethrivingmuslim.com
Address: Office 1, Izabella House, 24–26 Regent Place, City Centre, Birmingham, B1 3NJ
Website: www.thethrivingmuslim.com